Sat Jul 4 2009
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Claims
Life Assurance Claims

Individual Business

Death Claim

  1. Duly completed claim form,
  2. Submit original Policy document, together with:

         a.    Original copies of the following substantiating documents (the
    documents will be returned to you after sighting):

    • Medical Certificate of Cause of Death,
    • Death Certificate,
    • Burial Certificate,
    • Coroner's report (if death is by mysterious circumstances),
    • Police Report (if death is by road traffic accident).


            b.    Complete the following forms:

    • Proof of claim on death (to be completed by the deceased Personal Medical Attendant) ,
    • Declaration to establish identity in case of deceased policyholder (to be completed by someone other than a relative or the Medical Attendant or person interested in the assurance),
    • Proof of claim on death (to be completed by the claimant).

Termination

Applicable under GT Life Savings Plus, Assur Life Plus (ALIP), Assur Whole Life (after 2 years)

    • Complete a termination form or send a letter of intention to disengage from the scheme,
    • Submit original policy document.

Part Liquidation

Applicable under GT Life Savings Plus only.

    • Complete a withdrawal form or send a letter of intention to part-liquidate.

Loan

Applicable under GT Life Savings Plus, Assur Life Plus (ALIP), Assur Whole Life (after 2 years).

    • Complete a loan form or send a letter of intention to take a loan (loan amount subject to a maximum of 70% of contribution/surrender value),
    • Submit original policy document.

Group Business:

Send a claim's notification letter, together with:

  1. Original copies of the following substantiating documents (the documents will be returned to you after sighting):
    • Medical Certificate of Cause of Death;
    • Death Certificate;
    • Burial Certificate;
    • Coroner's report (if death is by mysterious circumstances);
    • Police Report (if death is by road traffic accident).



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